Call Center

Convenient, compliant, verification.

Goodworks provides complete third party verification solutions to a variety of industries. With industry-leading completion rates higher than 95 percent, all Goodworks verification solutions meet or exceed FCC, FTC, PSC/PUC and state requirements for carrier, utility and commercial services. Plus, our state-of-the-art carrier-grade facility ensures service uptime, security and reliability.

Our high completion rates and commitment to customer service make Goodworks the ideal choice for any organization requiring third party verifications. We provide a full range of verification solutions.

  • Automated TPV: Fully compliant third party verification right for your business and budget.
  • Live Agent TPV: Enables customers to enjoy high quality live agent verifications at Tier 1 service levels, whether you require 1,000 or 100,000 verifications a month.
  • Electronic Letter of Agency: Ideal for customers verifying multiple lines, we have the technology to send a binding Letter of Agency (LOA) to customers electronically, via an agent e-mail or as part of the on line order process.
  • Goodworks provides HR Support in the form of employment verification services. Our call center agents make employment verification calls to keep your HR staff focused on higher level priorities.